Terms of Use
Rules
Supersitter Platform Terms of Use
1. DEFINITIONS
1.1. Management. It consists of people who are responsible for managing the Supersitter page. The administrator performs administrative duties on the Supersitter page and acts as an intermediary for users. Supersitter.gr is operated by Family Projects Oy, 02700 Kauniainen, Finland
1.2. Anonymous user. A person who uses the website's management services without registering with the website.
1.3. Personal information. Any information that can be used to identify an individual; as well as any information about a person whose identity has already been identified.
1.4. Website. The website www.supersitter.gr managed by the administration.
1.5. Membership subscription. A flat fee set by management. Premium paying users are able to use additional features of the Supersitter platform.
1.6. Privacy Policy. The procedure presented on the website for the processing of personal data, which the user submits to the administration through the website. The user of the Supersitter platform agrees to the processing of personal data and confirms that all personal data and information provided by him is true and correct.
1.7. Supersitter platform. A system owned by management and managed and maintained by management. The system is on a website through which users can find a helper/service provider (babysitter, domestic helper, pet sitter or home tutor) or a suitable helper job.
1.8. Rules. The rules of use of the Supersitter platform, which are regulated by the terms of use of Supersitter, the legal relations between the users of the site and the administration, as well as the legal relations between the users. The user who wants to use the services provided by the administration must agree to the rules.
1.9. Treater. A natural person of at least 18 years of age who has registered on the website for the purpose of finding an assistant or a job.
1.10. User profile. This is a user file registered on the Supersitter platform, which consists of personal data that the user has registered about himself.
2. OPERATING PRINCIPLES OF THE SUPERSITTER PLATFORM
2.1. On the Supersitter platform, management helps users collaborate. Users can find an assistant, the assistant can find a job. Management acts as an agent between users.
2.2. Management, as the owner of the Supersitter website and platform, does not act as an assistant and does not seek assistants. Users are solely responsible for entering information in advertisements and providing help services.
2.3. Users understand and agree that they alone are responsible for compliance with the laws applicable to their activities. Users of the Supersitter Platform understand that when they hire people and provide services, they may be required to have certain permits and licenses that allow them to comply with the formalities of the employment relationship and perform other legal and/or tax actions provided by law of the Hellenic Republic.
2.4. Information and personal data on the website and in advertisements are entered by the users themselves, therefore the administration is not responsible for the correctness and correspondence of this information to reality, nor for damages or possible damages caused by user actions, agreements and contracts that are entered into based on the information displayed on the website.
3. REGISTRATION PROCEDURE AND WEBSITE TERMS OF USE
3.1. An anonymous user can see ads and user profiles. The visibility of information in user profiles is limited to anonymous users.
3.2. An individual who wishes to fully utilize the Supersitter Services must register on the Supersitter website using one of the following methods:
3.2.1. by completing the relevant registration form on the website;
3.2.2. by connecting to a Facebook profile.
3.3. The user has the right to add only his own photo as user profile photo. The inclusion of graphic images/letters/numbers (for example, logos, handwritten notes, phone numbers, last names, keywords) or photos combined with graphic images/letters/numbers or modified in any other way is prohibited. By uploading photos to the profile, the user confirms that he has the right to use the photos, which do not infringe the rights of third parties.
3.4. Registered users can post ads and add information to their user profile. They also see more information than anonymous users and can exchange private messages with other users (as defined on the website). The full functionality of the page can be used by users who pay a membership fee according to a fixed system.
3.5. When registering, the user creates personal login data (username and password) and is obliged to keep the data confidential and not disclose it to third parties. To reduce the risk of illegal login on behalf of the user on the Supersitter platform, it is recommended to create a strong and difficult to guess password (it is recommended that the password consists of at least eight characters, contains both upper and lower case letters, numbers and dots punctuation and avoid words that can be easily guessed (username, last name, etc.) and/or numbers (for example, birthday, etc.) and the password must be changed at least every six months The user is responsible for the validity and storage of the login data generated by him and for other possible activities (data transfer, published offers, user comments, etc.) carried out when logging in to the website using the user's login data a third party connects to the Supersitter page with the user's login data, the administration considers this person as a user If the user has lost his login data, he should immediately notify the Supersitter administration either by e-mail or change the login data by recording. on the platform.
3.6. The user is required to provide correct, factual and detailed information in the registration form. If the personal data provided in the registration form has changed, the user should update it immediately. The administration is not responsible for incorrect or inaccurate personal data entered by the user or third parties or for personal data that have not been modified or completed.
3.7. The user has the right to change, complete or delete registration data at any time. When the registration is deleted, the user loses the opportunity to fully use the Supersitter platform. The user can reset the usage options only by re-registering on the Supersitter page.
3.8. By registering on the website, the user confirms that he is at least 18 years old.
3.9. Users who have paid the fixed subscription in advance following the procedure described on the website can use the most extensive options of the website (the scope is defined on the website). The subscription is valid for the period for which it has been paid, unless early termination of the subscription is desired in accordance with the rules of procedure.
3.10. The subscription is automatically renewed for the period in effect at the time of renewal and the corresponding payments are automatically debited from the user's bank account, unless the user informs about the cancellation of the subscription or does not wish to renew it before the end of the subscription.
3.11. The user can cancel the subscription at any time using one of the following ways: i) through the user account on the Supersitter website ii) by informing the administration at [email protected] iii) if the user paid his subscription via Paypal - via of the Paypal system. If the user cancels the subscription, the membership fee is non-refundable.
3.12. The administrator has the right to change the plans and membership fees. Changes take effect after the user is notified of the respective changes.
4. RIGHTS AND OBLIGATIONS OF USERS
4.1. The user of the Supersitter platform should:
4.1.1. not engage in illegal activities on the Site;
4.1.2. communicating with other users and management in accordance with universally accepted principles of ethics and morality;
4.1.3. to transmit only correct information to other users and management and to constantly update their own data.
4.1.4. act fairly, without intending to defraud another user and/or the promoter;
4.1.4. change your login data if there is a risk that the data has become known to third parties;
4.1.5. ensure that the information and photo in the user's profile meet ethical and ethical requirements and do not infringe anyone's copyright or cause controversy in any other way or for any reason;
4.1.6. ensure that the information entered i) meets the purpose of using the Supersitter platform; ii) does not promote any person or product without the prior consent of management. iii) does not threaten the operation of the Supersitter Platform or its database (for example, programs or documents infected with a virus);
4.2. The administration has the right to limit the user's opportunities to use the website, including the complete removal of the user from the website and taking other actions deemed necessary by the administration, including but not limited to the suspension of the rights and obligations of the person acting as an administrator, if the action or inaction of the administration is necessary for the unreserved operation of the website and/or to ensure the rights of other users.
4.3. The administration has the right to suspend the user's registration and/or delete the user from the website and/or block the user in the following cases:
4.3.1. the user has entered or entered incorrect, false and/or incomplete information;
4.3.2. the user's behavior with other users does not meet universally accepted ethical principles.
4.3.3. the user uses the Supersitter platform to intentionally harm other users and/or management;
4.3.4. the user otherwise violates these rules or applicable laws.
4.4. The administration owns the copyright of the website, its domain (Supersitter) and the operating system. The user is prohibited to store, copy, move, move, transfer and disclose the content of the website.
5. LIMITATION OF LIABILITY
5.1. The administration cannot and need not be held responsible for the damage caused to the user when a third party connects to the Supersitter platform using the user's login data.
5.2. The administration is not responsible for third party advertisements, links or cookies on the website. The user should consider the user agreements and privacy policies of third parties.
5.3. Due to the peculiarities of the Internet as an external factor, the administration cannot guarantee uninterrupted access to the website. The organizer may restrict access to the Supersitter platform in whole or in part, if necessary for security reasons, server maintenance or other objectively important reasons.
5.4. Management has the right to change the content or functions of the website without prior notice to users. Management has the right to change the provision of services or terminate the provision of services for any reason and without prior notice, including the right to terminate the provision of services to any user or third party with or without prior notice and liability to users.
6. FINAL PROVISIONS
6.1. The administration has the right to change the rules unilaterally and if significant changes are made to the rules, the administration has the right to inform the user of these changes either through the website or through the contact data registered by the user. The change in the rules will take effect five business days after it is published on the website or users are notified by e-mail. The change will apply to all users who did not opt out of the change within the specified time period.
6.2. The rules are drawn up in accordance with the laws of the Hellenic Republic.
6.3. The laws of the Hellenic Republic apply to the relations arising from the application of the rules.
6.4. All disputes arising from the application of the rules will be resolved through negotiations. If no agreement is reached, disputes will be settled in the courts of the Hellenic Republic in accordance with the procedure set forth in law.
6.5. All questions can be sent by e-mail to [email protected]
PRIVACY POLICY
1. PURPOSE OF THE PRIVACY POLICY
1.1. This privacy policy explains the rights of users and the principles and purposes of processing personal data on the website.
1.2. A privacy policy has been drawn up and personal data entered on the website is managed in accordance with the requirements set by the laws and regulations of the Hellenic Republic.
1.3. By entering his personal data on the website, the user agrees that the personal data will be managed in accordance with the procedure defined in this privacy policy.
2. DEFINITIONS
2.1. Different terms are used in this privacy policy. The meaning of the terms is explained below:
Personal data or data, is any information about a user whose identity has been identified or whose identity can be determined directly or indirectly (data subject).
Data processing is any operation or sequence of operations (for example, data collection, storage, classification, systematization, storage and other operations) performed using automatic or non-automatic tools and during which personal data or part of personal data is processed.
Processor of personal data is a natural and legal person who processes personal data on behalf of the data controller.
The controller is Family Projects Oy (address: 02700 Kauniainen, Finland).
The controller manages the website and its address is www.supersitter.gr
Supersitter platform. A system managed and managed by the controller. The system is on a website that allows users of the platform to find helpers (babysitter, domestic helper, pet sitter, home tutor or other helper) or a suitable helper job.
The privacy policy is this privacy policy, which defines the main rules for the data controller resulting from the collection, accumulation, management and storage of data and which are applied to the users of the website.
Regulation means Regulation 2016/679, which entered into force on 25 May 2018 throughout the European Union. The regulation deals with the protection of personal data of natural persons through the management of personal data and the free movement of such data; through the regulation, Directive 95/46/EC is deemed invalid.
User is the natural person who visited the controller's website and registered on it by entering his personal data.
3. PROCESSING OF PERSONAL DATA
3.1. A person wishing to register on the website should provide (in other cases, the user may provide) the following personal data to the controller: i) name, surname; ii) date of birth; (iii) gender; iv ) email address; v) telephone number. vi) location/place of service. vii) photograph. viii) data obtained when logging into a Facebook profile. In addition, the data processor processes other personal data. Corresponding data has been entered by the user on the Supersitter platform by posting advertisements or in other ways.
3.2. The controller has the right to use non-personal data of users for data analysis purposes, using various statistical methods, for the purpose of conducting statistical and economic analysis, improving the quality of services, etc. The controller has the right to disclose the results of such impersonal statistical analysis, use them for marketing and other purposes.
3.3. The controller may also use cookies on the website, which are used to study the specifics of website use, user behavior or automatically compile visit statistics.
3.4. The controller also processes the personal data of the purchased subscription and the activities on the Supersitter platform.
4. PURPOSES OF PROCESSING PERSONAL DATA
4.1. Personal data entered by users is processed for the following purposes:
4.1.1. Provision of services. The controller collects users' personal data and uses it to mediate assistants and assistants they seek on the Supersitter platform.
4.1.2. Website Improvement. The controller collects data on website usage statistics and user behavior in order to evaluate the functionality of the website and to improve the accessibility of the services and increase the ease of use.
4.1.3. I'm getting in touch. The controller can contact users and answer their questions.
4.1.4. Direct marketing. If the user consents to receive offers and news, the controller uses personal data to send offers and information (for example, general newsletters, information about offers, news, discounts, asking for opinions about the services offered) to the user. The user has the right to opt out of receiving offers at any time and may withdraw his consent at any time. Opting out of offers does not prevent the user from using the Supersitter platform.
4.1.5. User identification. The user's personal data is used to identify the user and to ensure that the individual is not under 18 years of age.
5. DISCLOSURE OF PERSONAL DATA
5.1. The user confirms that he understands that the personal data entered during registration and in advertisements are publicly available to other persons.
5.2. The controller ensures that users' personal data is not sold, used or transferred in any other way to third parties without a legal basis, nor is the data used for a purpose other than that for which it was collected. The controller transmits data only in accordance with this privacy policy and the laws of the Hellenic Republic.
5.3. Except for the cases specified in the privacy policy, the data controller may transfer personal data of users to third parties only in the following cases:
5.3.1. The data controller for service providers who cannot learn the user's data (accountants and IT service providers, lawyers, courts, bailiffs, debt collection companies, database managers, etc.) due to the specifics of the services they provide.
5.3.2. if the user gives separate consent to data transfer;
5.3.3. in the cases prescribed by law and if it is necessary to achieve the objectives described in this privacy policy;
5.3.4. Data transfer is mandatory if required by law enforcement authorities in accordance with the procedure set out in the legislation of the Hellenic Republic.
5.3.5. in other cases, which are based on the legislation of the Hellenic Republic.
6. USE OF COOKIES
6.1. The controller may use cookies on the website. Cookies are text files with a unique identification number, which are stored by the website on the hard drive of the user's computer, so that the controller can distinguish the user's computer and see his activity on the website.
6.2. With the help of cookies, the controller collects the following personal data: type of web browser, demographic data, IP address, etc.
6.3. The controller uses the data obtained from website cookies to identify users, analyze website visit statistics and user behavior and improve the quality of the website.
6.4. The user can change the settings for the use of cookies (delete/block all cookies or some of them) by changing the settings of his browser. More detailed information about cookies, their use and refusal to use them can be found at http://AllAboutCookies.org and http://google.com/privacy_ads.html.
7. DATA STORAGE TERMS
7.1. The data controller stores the user's personal data for the period of time defined by the legislation of the Hellenic Republic and other applicable laws and this privacy policy, but no longer than is necessary to achieve the data processing objectives described in this privacy policy.
7.2. The controller processes the user's data as long as the user has an existing profile on the Supersitter platform. If the user deletes his profile on the Supersitter platform, the controller stores the user's personal data within one month of deleting the user's profile. Paid subscription data is stored for five years until the subscription expires. In some cases, personal data may be stored longer, for example, if it is necessary to resolve disputes or in other cases.
7.3. The controller does not store irrelevant and outdated personal data, and if the user updates the data in his account, the old information will be replaced with new information. Historical information is stored if necessary for legislative procedures or for the controller to carry out its activities, no longer than necessary.
8. RIGHTS OF USERS
8.1. By using the website, users have the right to:
8.1.1. to know what personal data is being used and for what purpose;
8.1.2. access to your personal data;
8.1.3. request correction or addition of personal data if it is inaccurate or irrelevant.
8.1.4. request to delete personal data (right to be forgotten);
8.1.5. require the controller to restrict the use of the user's personal data;
8.1.6. request the transfer of data to another data controller (right to transfer).
8.2. The user has the right to submit in writing to the controller all requests related to the privacy policy, using the contact information provided at the end of this privacy policy.
8.3. The user will have to present their identity document or identify themselves using electronic means of communication, the use of which is allowed when submitting the request.
8.4. The controller responds to the user's request and performs the actions specified in the request or refuses to perform them, stating the reason for the refusal no later than 30 days from the day the request was sent. Taking into account the complexity of the requests, the specified period can be extended by two months. In this case, the data controller informs the user of the corresponding extension and provides the reasons for the delay.
8.5. If the user submits a request to delete his personal data, the controller is obliged to delete it if the request is based on at least one of the following reasons:
8.5.1. Personal information
8.6.1. the user disputes the correctness of the personal data; data processing is limited to a period of time during which the data controller checks the legality of the personal data;
8.6.2. The processing of personal data is illegal and the user refuses to delete personal data, wanting to limit the use of the data.
8.6.3. The controller does not need personal data for the purposes specified in the fourth chapter of this privacy policy, but the user needs the data to claim, exercise or protect his legal rights.
8.6.4. The user has objected to the processing of personal data based on the legitimate interests of the controller; data processing is limited until it is checked whether the legitimate rights of the controller outweigh the reasons of the user.
8.7. If the user exercises his right to delete or limit data, access to the Supersitter platform may be impossible or limited.
8.8. If the user exercises his right to data portability, he can ask the controller to send his personal data directly to another personal data processor, if this is technically possible.
8.9. The controller has the right not to satisfy the user's requests, with the exception of the request to refuse direct marketing offers and the request to resolve the dispute with an out-of-court solution, if it is necessary to ensure: (i) the fulfillment of the legal obligations prescribed for the controller processing; (ii) public order or crime prevention; (iii) protection of the rights and freedom of users or others; or (iv) in other cases provided for in subsection 1 of article 23 of the regulation. In any case, the controller who refused to fulfill the user's request should state the reasons for the refusal.
8.10. If the user notices the illegal processing of his data or if a dispute arises with the data controller, the user has the right at any time to turn to the out-of-court settlement institution in the Hellenic Republic using the procedure displayed on its website the Data Protection www.dpa.gr/en
9. CHANGES TO THE PRIVACY POLICY
9.1. The controller has the right to update and change the provisions of this privacy policy.
9.2. If significant changes have been made to the privacy policy, the controller has the right to inform the user of the respective changes through the specified contact details and/or the user's website. The published privacy policy change becomes effective five business days after it is posted on the website or sent to users by email. The change will apply to all users who did not opt out of the change within the specified time period.
10. CONTACT DETAILS
Users have the option to send all questions related to this privacy policy to the following address:
Via e-mail: [email protected]
Last updated on 18/12/2019
Family Projects Oy 02700 Kauniainen, Finland